Frequently asked questions

  • Wells are generally classified into three main categories: deep, shallow, or submersible wells. These wells can vary significantly in size, typically ranging from 2” steel, 4″ steel, and 5″ PVC. If your well features a pump and motor that are visible above the surface, there’s a strong likelihood that it is a 2″ well. Alternatively, if you observe a pipe protruding from the ground approximately one foot high and measuring 4″ or 5″ in diameter, it is probably indicative of a submersible system. Currently, 5″ PVC plastic wells are the most commonly installed type due to their ability to provide a greater volume of water, their durability over time, and the lower costs associated with their maintenance.

  • When you find yourself out of water, it can be caused by a range of issues that may vary in complexity and severity. These problems can stem from various sources, including malfunctioning pumps, clogged filters, or even issues with the well itself. Understanding the potential causes is essential in determining the most effective solution. The simplest thing you can do in this situation is to take a moment to check your breakers. This may help identify if there are any electrical issues that could be affecting the system.

    Do you have access to water anywhere in your home or property? If so, it could likely indicate a plumbing issue that needs to be addressed promptly. Look to see what your pressure gauge reads. Modern submersible systems typically display a reading somewhere between 40 and 60 psi, which indicates that your well is functioning properly. Most importantly, it is essential to remember that only trained professionals should work on well components to ensure safety and effective repairs.

  • Check your pressure gauge regularly. Modern systems should read somewhere between 40-60 psi for optimal performance. Consider when you notice the low pressure occurring most frequently. Is it during times when you are using a lot of water that you notice this issue? This could very well be an indication that your well isn’t producing enough water to meet your needs. It’s important to understand that wells can slow down over time for various reasons; often, the minerals and sediment in the ground can accumulate and stick to the screen, ultimately plugging it off. This situation would be comparable to a sink aerator gradually becoming clogged over time, affecting the flow of water from your sink. Some times a well needs to be acidized or the screen itself needs replaced. On the other hand, if you are experiencing low pressure consistently over an extended period, and the pressure readings consistently fall within the range of 40-60 psi, it’s a good idea to check your filters thoroughly. Additionally, you may want to consider bypassing your water softener temporarily to assess whether it is contributing to the issue. If the pump is running frequently and for extended periods, there might be a broken waterline, or it could be due to leaking faucets and toilets within the system. This situation indicates significant water loss, which could lead to more serious problems if not addressed and fixed in a timely manner. It's essential to investigate the source of the issue to prevent further complications.

  • In a perfect world, once the necessary permit is received, we are typically able to complete the entire process of finishing a well in less than a week. This comprehensive process includes drilling, hooking up the system, and thoroughly testing the water quality. However, please note that we cannot guarantee this timeline, especially during the summer months, which is our busiest season. Given these circumstances, it is highly recommended that the permit is applied for at least a month in advance, except in the case of emergency situations, in which there is an expedited process available. We typically recommend having the well drilling company apply for the permit on your behalf, as they will be able to assist you in determining the most ideal location for the installation of the new well.

  • The largest and most significant factor in determining the overall cost of a new well is undoubtedly the well depth. This aspect can be quite tricky and somewhat unpredictable, as we will not know the actual well depth of a new well until we finish the drilling process. To make an informed estimate, we rely on the data and information gathered from other wells in the surrounding area, and our years of experience knowing the geology of our area, to help us assess and project the potential depth of a new well accurately. Our estimates are always based on the worst case scenario to ensure transparency and clarity for our customers. If the actual well depth turns out to be shorter than our initial estimate, you will only be required to pay for the exact footage that was drilled. This approach helps you manage costs effectively while still receiving the quality service you expect from us.

    Other factors that can affect the cost of a well include:

    1. The type of system (standard or constant pressure, a U.G. system etc.)

    2. The size of tank and horse power of the pump (we can help you make the best decision for your well.)

    3. The distance of the well from the house.


  • Your water well system should be checked at least once a year as a proactive measure, in addition to any time you experience any of the following concerning symptoms: an unexplained increase in your electric bill, the presence of air spurts in the water, a noticeable loss of water pressure, or if the system is making strange noises or persistent clicking sounds. Additionally, a change in the odor or appearance of your water should not be taken lightly. Water issues that may initially seem small and trivial could actually indicate that just a minor repair or adjustment is needed to restore proper functionality. Should any of these issues go without being promptly addressed, they may eventually result in a significantly costly repair, or even worse, lead to the complete loss of your water supply. This scenario would require an emergency service call, which can be disruptive and often inconvenient.